Domestic

Your terms and conditions of use

Legal

In purchasing from us, you are agreeing to comply with and be bound by the following terms and conditions of use and terms of sale, which together with our privacy policy govern Water Filter Man Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website or purchase from us.

 

The term ‘Water Filter Man’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 13, Bloomfield Park, Bloomfield Road, Tipton, DY4 9AH. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Liability

  • All products should be installed by a competant person or plumber, any instructions provided with the product or online are to be used for guidance only and if in doubt always use a competant plumber. 
  • Goods are to be installed in-line with the parameters stated either on the product or website (used within maximum working pressures, temperature, water source,etc) we cannot be held liable for any misuse or use of products outside of their intended purpose.
  • All figures stated are those of the manufacturer, results may vary depending upon incoming water quality.
  • No filter should be used on water which is microbiologically unsafe or of unknown water quality without adequate disinfection before or after the unit.

 

PRIVACY POLICY

ABOUT US

This website is owned operated by Water Filter Man Ltd - UK Company no. 6641401, UK VAT no. GB989855916. Water Filter Man Ltd is located at Unit 13 Bloomfield Park, Bloomfield Road, Tipton, DY4 9AH, United Kingdom.

Water Filter Man Ltd is committed to keeping your information safe and private. This privacy policy explains what happens with the personal data you provide to us, your rights under GDPR and contact details if you have any queries or complaints.

 

1. YOUR RIGHTS

1. The right to be informed - about the information we collect and use of this data

2. The right of access - to have access to the personal data we hold about you

3. The right to rectification - to correct any personal data we hold about you if it is inaccurate

4. The right to erasure - to ask us to remove personal data which we hold about you

5. The right to restrict processing - to prevent the processing of your personal data

6. The right to data portability - to request a copy of the data we hold so you can use this elsewhere

7. The right to object - to us using your personal data

8. Rights in relation to automated decision making and profiling

You also have the right to lodge a complaint with the Information Commissioner's office, further information about your rights can be found on the ICO website.

If you have any requests regarding the data we hold about you we can be contacted by email on: info@waterfilterman.co.uk or by post to Water Filter Man Ltd, Unit 13 Bloomfield Park, Bloomfield Road, Tipton, DY4 9AH.

 

2. COOKIES

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website and providing you with the best possible experience.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer or by denying consent to cookies.

 

3. COLLECTING OF PERSONAL DATA

Data is collected from our website via cookies, enquiry forms, ordering forms/account registration, email exchanges, telephone calls, and requests to be notified.

The information we may collect includes

·         Name and title

·         Company

·         Date of birth

·         Postal address details

·         Email address and telephone number

·         Payment information, such as debit/credit card numbers (this information is only used with our payment processors Sagepay and Paypal and is not stored by ourselves)

·         Your computers IP address / web browser / operating system

·         Consent options

·         Our website pages visited and shopping cart info

Our website is secured with an SSL Certificate to encrypt and protect submitted information from interception.

 

4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

The information collected from you is used lawfully and for legitimate / contractual reasons (as in the case of purchasing products and fulfilling orders). The reasons are as follows:

·         To fulfil orders placed by you on our website

·         To communicate the stages of your order and to ensure you are satisfied with it

·         To respond to enquiries and to provide quotes and information you have requested

·         To provide you with information on products you may be interested in (only where you have opted in consent to receive such information)

·         To manage your account / access to our website

·         To personalise and tailor our website to provide the best experience for you

·         Our market research

 

5. STORAGE OF DATA

Different data retention periods apply to different data types however we only keep your information for as long as required while you are a customer (for accounting and tax reporting purposes to HRMC etc) or for as long as consent is given for sending you information.  Our website is secured with an SSL Certificate to encrypt and protect submitted information from interception, and your data is stored securely on firewall and password protected servers.

 

6. DISCLOSURE OF DATA TO THIRD PARTIES

We use third party processors to store data collected from this website and service providers in order to provide you with the services requested of ourselves, for example this includes IT systems, suppliers, and couriers  in order to fulfil orders placed on our website and to provide quotes/information you have requested.

We will not sell your data and will only use your data for the purpose it was originally collected for as listed in section 5 of this Privacy Policy above and in the below circumstances:

·         Where legally we are required by law to disclose the data

·         To reduce risk of fraud and fraud protection

·         In the event of sale of part or all of the business to the buyer

 

7. CROSS-BORDER DATA TRANSFERS

We may transfer your personal data to jurisdictions outside the European Economic Area (EEA) where permitted by applicable law for the purposes set out in this privacy policy. In these instances we have verified compliance with standard contractual clauses approved by the European Commission with those organisations along with using companies who are participants in the EU-US Privacy Shield.

 

8. ACCESSING, DELETING, UPDATING, & RESTRICTING USE OF YOUR DATA

You have the right to withdraw information and can browse our website without providing personal data .

You have the right to request us to remove personal data we hold about you or to amend personal data which you feel is inaccurate.

You have the right to ask for a copy of the data we hold about you and can request this free of charge by email on: info@waterfilterman.co.uk or by post to Water Filter Man Ltd, Unit 13 Bloomfield Park, Bloomfield Road, Tipton, DY4 9AH.

If we cannot process any request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

 

9. RIGHT TO WITHDRAW CONSENT

When registering with our website you have options as to which data you provide and have the option to opt in consent to marketing information when registering. You can withdraw this consent at any time by updating your account preferences or by clicking the unsubscribe link at the bottom of any marketing email which you have previously opted in to receive.

Where you have provided your consent to the collection, processing and transfer of your personal data, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, please contact us at info@waterfilterman.co.uk

 

10. CONTACT US

If you have any requests regarding our privacy policy or the data we hold about you we can be contacted by email on: info@waterfilterman.co.uk or by post to Water Filter Man Ltd, Unit 13 Bloomfield Park, Bloomfield Road, Tipton, DY4 9AH.

 

11. CHANGES TO OUR PRIVACY POLICY

We reserve the right to update this policy at any time and any changes made will appear upon this page. Please check back regularly upon each use of the site to keep up to date with our current privacy policy.


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